Why we switched to Royal Mail

Read time: 1 min

Welcome to 'The Journal'.

Our space to be candid with you and for you to be radically honest with us.

This will make more sense in a second...

Postage - Is it Evri going to arrive?

For the last year, we have used Evri.

And here's what you've had to say about it...
• "Bloody useless!"
• "Not exactly five-star service!"
• "Where on earth is my order?"
• "Oh great, I just found my order in the outside bin!"
• "Pretty sure the delivery guy is out there, sipping my Javasu and planning his next vacation!"
    In December, we received a memorable email from a customer who found their order on top of their snowman :)
     
    Your feedback has been clear, especially from our Scottish customers (where Evri seems to struggle to find just about anyone).

    Evri isn’t cutting it.


    A Royally New Beginning

    You deserve the best service.

    Starting today, we’ve switched to Royal Mail!

    Here’s what you need to know:

    FREE 48-Hour Royal Mail Shipping: Because who enjoys paying for postage?
    1st Class Orders: Emergency stash depleted? Add £1 for next-day delivery.
    Full Tracking: All orders come with full tracking for your peace of mind.
     
    That’s it for now. How was that for our first journal entry?

    If this has left you thinking, "Ooo, they could make this better," we want to hear from you.


    Whether it's about our service, products, or speling mistakes, email us at hey@noordinarymoments.co.

    Thank you ❤️

    With Love & Kia Kaha,
    Chris